Through the help of an interpreter, the team performed group interviews with the association “No Barriere all Comunicazione”. Here many people affected by hearing-impairment can participate in activities, often focused on reading news and information from the world, getting support for the daily challenges, and meet each other to form a community. From the interaction, it emerged that these people are often unable to read and understand any input from the outside, except for sign language. The result is that they do not feel capable to move to any area of the city where they have not been already with someone they know. Their autonomy is, therefore, deeply undermined.